Service Satisfaction Survey

Please answer the following questions to help us improve our service.


Customer Name (Optional)

Dispatch Number (Upper Right Corner)

Technician who performed work

Was your phone call requiring service handled professionally?
Yes No

Was the scheduled time acceptable?
Yes No

Were we able to accommodate your daily schedule?
Yes No

Was the technician reasonably on time?
Yes No

Did the technician handle him/herself in a professional manner?
Yes No

Was the diagnosis and repair adequately explained to you?
Yes No

Did the technician answer all your questions?
Yes No

Is there anything you are unhappy about with this service?
Yes No

Would you feel confident recommending us to others?
Yes No

Comments or questions that still need answers.


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